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TRACETEC is the most affordable tracking and recovery product available on the market.

TRACETEC offers the benefits of month to month contracts.
TRACETEC fits ALL vehicles including cars, trucks, jet skis, marine craft, off-road vehicles, trailers, bikes and quads. Therefore it is the most comprehensive tracking product available today for multiple types of vehicle applications.
TRACETEC is a stolen vehicle and asset recovery product that meets all your insurance requirements.
TRACETEC is very small and concealable, making it difficult to locate and remove from the vehicle.
TRACETEC is not connected to the wiring of the vehicle and, therefore, does not compromise the warranty and other electronic management systems of the vehicle.
The TRACETEC system is permanently active; so there is no need to press a panic button during an emergency situation; and runs on an independent battery with a life span of 3 to 5 years
TRACETEC offers a 3 year warranty on hardware.
TRACETEC has its own national network of recovery agents. We also have access to airborne and waterborne recovery facilities.
TRACETEC always liaises with the SAPS during recovery operation to affect an arrest.
TRACETEC has one of the best externally audited recovery rates in SA.
TRACETEC have the ability for long term recovery as it does not have any wiring to the vehicles battery, making it difficult to find.
TRACETEC can locate and recover stolen vehicles even after repainting, dismantling and reregistering.
TRACETEC is the only company to have recovered, motorbikes, quad bikes, and Jet Ski´s as well as motor vehicles.
The TRACETEC National Call Centre and dedicated Recovery Team are operational 24 hours a day, 365 days a year.


TRACETEC ALL YOU NEED TO KNOW
 
1. What is your Recovery Rate?
Tracetec has one of the best externally audited recovery rates in SA in excess of 90%.
 
2. What are your Recovery Times?
Tracetec can recover a vehicle as quickly as any other vehicle tracking company. We also have the ability for long term recovery, as our device is so small and does not have any wiring to the vehicles battery, making it very difficult to find. Because of this Tracetec does not have to rely on the golden hour.
 
3. What is the Golden Hour?
It is the industry phrase referring to the time it normally takes before a thief locates and disables an easily detected device, such as one which is connected to the vehicles power.

4. Who are your Recovery Agents?
Tracetec has recovery agents all over SA. They are our recovery agents. They liaise very closely with the SAPS and Metro Police to make sure an arrest is made. We also have access to airborne and waterborne recovery facilities.
 
5. What do I do when my vehicle is stolen?
When your vehicle is stolen, you must contact Tracetec on 0861-786 536 (STOLEN) immediately. The sooner you contact us, the easier it is for us to recover your vehicle.
 
6. Can you tell me my Vehicle Location?
Tracetec call centre operators do not have access to a vehicle location. This is kept with our recovery teams and is activated once an incident is reported. The call centre operators do have access to information as to whether a unit is working. Call centre operators can send your Insurance Company / Broker a letter confirming your unit's serviceability upon request.
 
7. What system do you use?
The Tracetec device is a radio frequency transmitter.
 
8. How big is the device?
The device is very small and easily hidden, roughly the size of a credit card.
 
9. Can you give me GPS Location of my vehicles?
The Tracetec recovery device is not a GPS / GSM location device. Tracetecalso offers a fleet management system that supplies live GPS locations of your vehicle. For more information contact us or go to our TracetecFleet website.
 
10. How does it work?
Tracetec works via a transmitter that continually emits its own unique identity signal that is picked up by our beacons situated countrywide and transmitted to our control centre and database that contains the details of the asset and owner. The system is active 24 hours a day, seven days a week.

11. Do you have Early Warning and/or a Panic Button?
The Tracetec recovery device is not early warning system and does not come with a panic button. It is purely a phone in system.  Tracetec also offers a fleet management system that allows for the use of a panic button on the vehicle. For more information contact us or go to our TracetecFleet website.
 
12. How does your unit connect to my vehicle?
The Tracetec device is a self-contained unit with its own battery, and does not connect to the vehicles wiring in any way. This again makes it very difficult to find.
 
13. Does your unit affect the warranty of my vehicle?
Unlike some other devices, the Tracetec unit does not have any wiring to the vehicle, and therefore Tracetec guarantees that our device will not affect your vehicles electronic warranty in any way.
 
14. Does Tracetec offer a guarantee / warranty on the unit?
Tracetec has a 3 year warranty on hardware and battery life, but battery life expectancy is up to 5 years.
 
15. How do I test my unit?
You may at any stage go to a fitment centre in your area to have the unit tested. Alternatively, the call centre operators do have access to information as to whether a unit is working. Furthermore it is very important that you keep your personal details up to date with us. Call centre operators can also send your Insurance Company / Broker a letter confirming your unit's serviceability upon request.

 

MISSIONTo be the most affordable and unique tracking and recovery product in Africa, assisting in locating and recovering stolen assets in the fight against crime.

 

VISIONTo be the industry leaders in fleet management, tracking and recovery of stolen vehicles and other assets on the African continent.
To add value to our clients and partners by offering exceptional products and services linked to the recovery of stolen assets and fleet management.
To have an unrivalled vehicle and asset recovery rate in South Africa.


 
COMPANY BACKGROUND

Tracetec Pty Ltd (Tracetec) was established in 2001 to provide products and services associated with the recovery of stolen vehicles. We make use of radio frequency technology for vehicle and asset recovery, which makes our product more affordable than other recovery systems on the market that make use of satellite tracking systems. Satellite systems require much bigger tracking devices which depend on the battery and electronics of the vehicle to function. Because our device is completely independent of the vehicle’s operating system it is much more difficult to locate and remove. It can also be fitted into a wide variety of non-motorised assets, which has enabled us to expand our core business to include the tracking and recovery of non-motorised assets.

Tracetec has expanded its services in recent years to include fleet management services. Our fleet management product makes use of satellite technology, as this service requires real time data to be most effective. We have also developed a comprehensive, user friendly portal system, enabling clients to access their fleet management system anytime from anywhere. Tracetec is currently managed by Chief Executive Officer Steve Leggatt and Managing Director Gordon Colyn. The company is now well established as a reputable Stolen Vehicle Tracking and Recovery company, and the lowest cost provider in the industry in South Africa. Tracetec is also the first company in the industry to have its recovery rate, which is currently well over 90%, independently audited by an international firm of Chartered Accountants. Tracetec has a rapidly expanding client base, a well-established countrywide tracking network and a comprehensive support team of fitment centres, mobile fitters and recovery agents, providing comprehensive products, services and support to our clients and partners. We have an in-house research and development department, enabling us to provide custom-made products and services based on the individual needs of our clients.

Tracetec has a National Control Centre (NCC) which is operational 24 hours a day, 365 days a year. We partner closely with the authorities to affect arrests of perpetrators, as the fight against crime cannot be limited to the recovery of stolen vehicles and assets, but must include the arrest and prosecution of those who make vehicle and asset theft their living. Tracetec has also joined-up with established crime fighting partners to increase our tracking network coverage through the use of their road camera system.
 
COMPANY SERVICES
 

  • Tracetec Stolen Vehicle Tracking and Recovery
  • TracetecFleet - Vehicle Fleet Management
  • TracetecHelp:
  1. Roadside Assist
  2. Medical Assist

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